Term And Conditions

1. Acceptance of these Conditions 

1.1. Any instructions or request for information received by Tully Luxury Travel (Tully) from you (you or the Customer) for the supply of travel and travel-related services and related information, including about travel locations, cruise or flight times, dates and prices, accommodations, transportation, insurance, currency and schedules (Services) shall constitute acknowledgement by the Customer that it has received, and understands and agrees to these Conditions and will be bound by them. Any instructions received by Tully for the supply of Services shall also constitute authorization for Tully to act on behalf of the Customer in accordance with the Condition

1.2. The Customer’s attention is drawn to specific clauses below which exclude or limit Tully’s liability and limit the time for bringing claims against Tully, being clauses 13, 14 and 15. 
1.3. Nothing in these Conditions is intended to have the effect of contracting out of any applicable provisions of applicable laws in each of the Provinces and Territories of Canada, except to the extent permitted by those laws where applicable. If any legislation is compulsorily applicable to any Services, these Conditions shall, as regards such Services, be read as subject to such legislation, and nothing in these Conditions shall be construed as a surrender by Tully of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation, and if any part of these Conditions be inconsistent with such legislation to any extent, such part shall as regards such business be overridden to that extent and no further. 

2. Agency and Travel information 

2.1. Tully acts as an agent only and the Customer hereby expressly authorizes Tully to enter into all and any contracts on behalf of the Customer as may be necessary or desirable to fulfil the Customer’s instructions and provide the Services. As an agent, Tully does not make any contract with the Customer for the provision of services (other than the agency services). Instead, Tully secures any Services by acting on the Customer’s behalf in establishing contracts with third-party service providers so that a direct contractual relationship is established between the Customer and such third parties. Tully is not liable for the acts and omissions of such third parties. Tully has no responsibility for the services of such third parties nor does Tully make or give any warranty or representation regarding their standards or information. As discussed with your Tully consultant, by placing a deposit or final payment on your reservation, you are accepting the terms & conditions of such third parties and you are advised to read such terms and conditions carefully. 
2.2. All bookings are made on the Customer’s behalf subject to the terms and conditions and limitations of liability imposed by the third-party service providers. The Customer acknowledges that except as expressly permitted under these Conditions, all claims must be made against the relevant third-party service providers whose own terms and conditions apply to the Services. Tully can provide you with copies of the relevant third-party service provider terms and conditions on request. 
2.3. The information supplied by us regarding the Services is supplied to us by third-party service providers. We accept no responsibility for information supplied to us by such third parties. We recommend you confirm all information contained on or linked from the information we provide to the Customer with the third-party service provider. 
Please visit the following website for the most up to date information https://apply.joinsherpa.com/travel-restrictions?affiliateid=cal 

3. Prices 

3.1. Unless otherwise stated by Tully, the price for any travel booking is not guaranteed. All prices quoted are subject to availability and can be withdrawn or varied without notice. Price changes may occur because the third-party service providers who supply information to us may change the prices at any time and because of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and fare increases. Please contact Tully at any time for up to date prices. 
3.2. All amounts quoted are payable in the currency in which they were quoted. Foreign exchange fees, if applied to a charge, are beyond Tully’s control and imposed by your credit card company. Please be aware that translating the amount quoted into your home currency will always be approximate until charged. 
3.3. Other than Tully’s fees, all other monies received by us from the Customer in respect of the Services are received by us as an agent for the third-party service provider. If for any reason, a third-party service provider is unable to provide the services for which you have contracted, your remedy lies against that third-party service provider, and not against Tully. In the event we receive payment by credit card, you agree that you will not seek to chargeback or recover your payment or any other losses from us. 
3.4. All air-only prices, are subject to increase and are not guaranteed until full payment has been received. The entire booking must be paid in full to protect the air-only price on the booking. 
3.5. If final payments are not received by Tully by the balance due date indicated to you by your Tully consultant your reservation is subject to cancellation.